🔒 Privacy Policy

1. Information We Collect

We collect several types of information when you use Sorted Car:

Information you provide directly

• Name, phone number, and email address (when you contact a dealer, save cars, or sign up).
• City and preferences (such as fuel type and price range).
• Dealer information including EIN, DBA Name, State Dealer License, registration documents (for dealer sign-ups).
• Photos, listings, and information about cars (for sellers and dealers).

Information collected automatically

• Device information (browser type, IP address, operating system).
• Usage data — pages viewed, search queries, time spent on the site.
• Location data — approximate city based on IP, or precise location if you grant permission.
• Cookies and similar technologies (see our Cookie Policy).

2. How We Use Your Information

We use the information we collect to:

• Connect buyers with verified dealers and complete enquiry workflows.
• Send updates about saved cars, price drops, and similar listings.
• Verify dealers and process subscription payments.
• Improve our site's features, performance, and user experience.
• Detect and prevent fraud, spam, and abuse.
• Comply with legal obligations and respond to lawful requests.

3. Sharing Your Information

We share your information only as needed:

• With dealers — when you submit an enquiry or book a test drive, we share your name, phone, and message with the relevant dealer.
• With service providers — payment gateways, SMS providers, email services, and analytics partners under strict data-processing agreements.
• For legal reasons — when required by law, court order, or to protect rights, property, or safety.
• In business transfers — if Sorted Car is sold or merged, your information may be transferred under the same protections.

We never sell your personal information.

4. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and analyze site usage. See our Cookie Policy for full details and to manage your preferences.

5. Data Security

We protect your data with industry-standard measures: TLS encryption for data in transit, encrypted database storage, strict access controls, and regular security audits. Passwords are hashed using bcrypt. Payment data is processed by PCI-DSS compliant providers.

Despite our efforts, no internet transmission or storage system is 100% secure. If we become aware of a breach affecting your data, we'll notify you and the authorities as required by law.

6. Your Rights

Subject to applicable United States and international privacy laws, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your data ("right to be forgotten").
• Restrict or object to certain processing.
• Receive your data in a portable format.
• Withdraw consent for marketing communications at any time.

To exercise these rights, contact our Grievance Officer (see section 10) or use our contact form.

7. Data Retention

We retain your data only as long as necessary to provide the service, comply with legal requirements, resolve disputes, and enforce our agreements:

• Account data — for as long as your account is active.
• Enquiry data — up to 3 years after submission.
• Transaction records — 7 years (statutory requirement).
• Anonymized analytics — indefinitely.

8. Children's Privacy

Sorted Car is intended for users aged 18 and older. We don't knowingly collect personal data from anyone under 18. If we learn we've collected data from a minor, we'll delete it. If you believe we've inadvertently collected data from a minor, please contact us.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or a prominent notice on the site. The "Last updated" date at the top tells you when the policy was last revised.

10. Privacy Contact

In compliance with applicable privacy laws in United States, we have appointed a dedicated point of contact for privacy and data-protection enquiries: